Can a customer redeem a reward via the Joyn Business App for smartphones?
Currently, your customer cannot yet redeem rewards via the Joyn Business App for smartphones. Here at Joyn, we are working hard to ensure that both processes are improved and synch
Can I download the new Joyn Business App?
You can download the new Joyn Business App at any time. Go to the App Store or the Google Play Store and download the new app or update your current version.
Can I switch the sound on and off in the app?
Ping! You can switch the sound on or off in your Joyn Business App in the settings of the app. If switched on, you will hear a sound when making payments, awarding points, redeemin
What different apps are available to merchants?
Are you a merchant? In that case, you have access to 3 different apps or portals, which are very easy to use. The Joyn merchant portal: This is the main portal you get started with
What is the advantage of the Joyn Business App for smartphones?
The major advantage of the Joyn Business App on your smartphone is the convenience whilst on the go! Are you a caterer? Or do you offer home delivery? With the smartphone app,
Can a customer register a new card via the Joyn Business App for smartphones?
Your customer cannot register a new card via the Joyn Business App for smartphones. Your customer doesn’t have a registered Joyn card yet? In that case, suggest the customer down
Why can’t I switch to the new Joyn Business App yet?
There are a few requirements for downloading the Joyn Business app on your tablet. You’ll need iPadOS 12.3 or later, or You’ll need Android 6.0 or later, and You can’t ha
Can a customer redeem a coupon via the Joyn Business App for smartphones?
Currently, your customer cannot yet redeem coupons via the Joyn Business App for smartphones. Here at Joyn, we are working hard to ensure that both processes are improved and synch
Can I adjust the time between scans of the same customer?
Haven’t all points been awarded? Or did your customer quickly place a new order? In that case, your customer scans twice in a short period of time. In the Joyn Business app,
