Can I redeem a coupon with KBC/CBC Mobile?
If an activated, valid coupon is linked to your account, you can redeem it from the relevant merchant after scanning the QR code on the merchant’s tablet or smartphone.
How do I redeem a reward with KBC/CBC/KBC Brussels Mobile?
When you are at the checkout at the merchant, complete these steps: 1. Open KBC/CBC/KBC Brussels Mobile. 2. Press ‘Extra services’ at the bottom right. 3. Select Joyn. 4. Press
How do I create a new user account with KBC/CBC/KBC Brussels Mobile?
Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. Choose ‘Create a new account’.5. Read ‘How does it work?’ and press ‘
Can I log in to the Joyn app with the account I created in KBC/CBC/KBC Brussels Mobile?
That is not yet possible. If you would like to use the Joyn app, we recommend creating your account in the Joyn app and not via KBC/CBC/KBC Brussels Mobile.
I have created an account in KBC/CBC/KBC Brussels Mobile and I still have a Joyn account. Can I merge them?
This is not possible for the time being. To enjoy the full functionalities, we recommend using the account that you created via Joyn. This account also allows you to log in to KBC/
Where can I find an overview of all Joyn merchants in KBC/CBC/KBC Brussels Mobile?
This is how you can find Joyn merchants via KBC/CBC/KBC Brussels Mobile: 1. Open KBC/CBC/KBC Brussels Mobile.2. Press ‘Extra services’ at the bottom right.3. Select Joyn.4. On
What is KBC/CBC/KBC Brussels Mobile?
KBC Mobile and CBC Mobile are the respective banking apps of KBC Bank & Verzekeringen and CBC Banque & Assurance. These apps allow you to manage your banking and insurance
How do I link my existing Joyn account to KBC/CBC/KBC Brussels Mobile?
Follow the steps below to link your Joyn account to KBC/CBC/KBC Brussels Mobile: 1. Open KBC/CBC/KBC Brussels Mobile. 2. Press ‘Extra services’ at the bottom right. 3. Select J
Can I link a physical card to the Joyn account that I created via KBC/CBC/KBC Brussels Mobile?
No, you can’t. You can do this when you create an account in the Joyn app and link the card there. You can then use this account to log in to KBC/CBC/KBC Brussels Mobile.