If a customer is unable to redeem a reward, it means he has started the registration process, but is yet to complete it. The customer must therefore first complete the registration before a reward can be redeemed. If the customer has provided a non-existent/fictitious email address, he needs to contact

Want to create a one-time campaign, automatic birthday campaign or a reminder campaign? You can do this quickly and easily in your Joyn merchant portal by completing the steps below. Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Campaigns’ tab. Choose ‘+ Create new campaign’. Select

Has your customer saved enough points? In that case, he can redeem one of the rewards you offer. To do so, complete the steps below: Open the Joyn Business App. Your customer scans the QR code with his or her smartphone or you press ‘Scan card’ and scan the customer

Want to create a one-time campaign, automatic birthday campaign or a reminder campaign?You can do this quickly and easily in your Joyn merchant portal by completing the steps below. Go to the Joyn merchant portal (business.joyn.eu) and log in.  Open the ‘Campaigns’ tab.  Choose ‘+ Create new campaign’.  Select the

To create a reward, complete the steps below:  To create rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+ Create new reward’.  Describe the reward. Enter the necessary number of points and choose an appropriate icon.  Press ‘Create reward’. The reward is

Email campaigns are very beneficial, especially if you use them regularly and consistently.Sending a promotional email campaign through Joyn? You can expect sales to increase by 15%. Adding a coupon on top of that? Expect sales to increase by 35% on average. Email campaigns are sure to increase your turnover.

How do you show your customers you appreciate their business? A sincere ‘Thank you’ and ‘Have a great day’ will make them feel good. A reward will make them feel great! Small or large, everyone likes a a reward. You can create various rewards on your loyalty platform. What rewards

Want to keep your customers informed of promotions, birthdays or holidays quickly and easily? An email campaign is the right tool for the job. The objective? Motivating your customers with offers, promotions or coupons. They’ll be back in your shop in a jiffy! Certain subscription plans offer access to an

Yes you can and it is very simple. Go to the Joyn merchant portal (business.joyn.eu) and log in. Navigate to the ‘Transactions’ tab. Press the ‘Reports’ button in the top right. Select ‘Coupons’ or ‘Rewards’. Indicate whether you would like an overview per month or per quarter. Select the relevant

There are several ways of notifying your customers of the rewards they can save for: Use social media! Post a fun announcement on Facebook and/or Instagram about your rewards. Print out your rewards and put them on display in your shop. This way, your customers know exactly what rewards they