Category: Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

Can I download the app on my tablet?

You can in theory, but it’s not that simple in practice. Some versions are not supported. Also, you don’t tend to take your tablet outside, do you? So it’s more practical to install the Joyn app on your smartphone. This way, you always have the app and your customer card

How do I install the new Joyn app update on my Android smartphone?

You can choose whether you want to update the Joyn app automatically, individually or manually. Automatically update your Joyn app? 1. Go to the Google Play Store and press on ‘Menu: Settings’.2. Tap on ‘Automatically update apps’. Update your Joyn app individually or manually? 1. Go to the Google Play

How do I download the Joyn app on my Android smartphone?

To download the Joyn app on your Android smartphone, follow these steps: 1. Go to the Google Play Store. 2. Search for ‘Joyn’ in the search bar.3. Press on ‘Install’. At the bottom, you will see a brief explanation about the app, reviews and additional information. Are you currently on

How do I install the new Joyn app update on my iPhone?

You can update apps manually or you can enable automatic updates on your iPhone. When you opt for automatic updates, you don’t have to manually update every app. To update apps manually:On your iPhone, apps that you download from the App Store are automatically updated by default. If there is

How do I download and install the Joyn app on my iPhone?

To download the Joyn app on your iPhone, follow these steps: 1. Open the App Store on your iPhone.2. Enter ‘Joyn – Live the city’ as search term and confirm.3. Press ‘Download’ to install the app.4. Select ‘Install’.5. Confirm that you want to download the app by entering your Apple

What is the Joyn app?

The Joyn app is an app that you can simply download on your smartphone, both for iOS and Android. The Joyn app transcends the physical customer card in all areas: – With the digital card, you have the Joyn customer card with you, always and everywhere! – At the touch

Why is the Joyn app requesting access to my location?

When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do

Why is the Joyn app requesting access to my camera?

To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

Can I download the app on my tablet?

You can in theory, but it’s not that simple in practice. Some versions are not supported. Also, you don’t tend to take your tablet outside, do you? So it’s more practical to install the Joyn app on your smartphone. This way, you always have the app and your customer card

How do I install the new Joyn app update on my Android smartphone?

You can choose whether you want to update the Joyn app automatically, individually or manually. Automatically update your Joyn app? 1. Go to the Google Play Store and press on ‘Menu: Settings’.2. Tap on ‘Automatically update apps’. Update your Joyn app individually or manually? 1. Go to the Google Play

How do I download the Joyn app on my Android smartphone?

To download the Joyn app on your Android smartphone, follow these steps: 1. Go to the Google Play Store. 2. Search for ‘Joyn’ in the search bar.3. Press on ‘Install’. At the bottom, you will see a brief explanation about the app, reviews and additional information. Are you currently on

How do I install the new Joyn app update on my iPhone?

You can update apps manually or you can enable automatic updates on your iPhone. When you opt for automatic updates, you don’t have to manually update every app. To update apps manually:On your iPhone, apps that you download from the App Store are automatically updated by default. If there is

How do I download and install the Joyn app on my iPhone?

To download the Joyn app on your iPhone, follow these steps: 1. Open the App Store on your iPhone.2. Enter ‘Joyn – Live the city’ as search term and confirm.3. Press ‘Download’ to install the app.4. Select ‘Install’.5. Confirm that you want to download the app by entering your Apple

What is the Joyn app?

The Joyn app is an app that you can simply download on your smartphone, both for iOS and Android. The Joyn app transcends the physical customer card in all areas: – With the digital card, you have the Joyn customer card with you, always and everywhere! – At the touch

Why is the Joyn app requesting access to my location?

When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do

Why is the Joyn app requesting access to my camera?

To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.