Category: Centre d’aide
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
The newer Huawei models are now no longer allowed to use GMS (Google Mobile Services). What does this mean in concrete terms?This means the Google Play Store will no longer be available on certain Huawei devices and therefore you can no longer use the Joyn App for Android. A list
You can in theory, but it’s not that simple in practice. Some versions are not supported. Also, you don’t tend to take your tablet outside, do you? So it’s more practical to install the Joyn app on your smartphone. This way, you always have the app and your customer card
You can choose whether you want to update the Joyn app automatically, individually or manually. Automatically update your Joyn app? 1. Go to the Google Play Store and press on ‘Menu: Settings’.2. Tap on ‘Automatically update apps’. Update your Joyn app individually or manually? 1. Go to the Google Play
To download the Joyn app on your Android smartphone, follow these steps: 1. Go to the Google Play Store. 2. Search for ‘Joyn’ in the search bar.3. Press on ‘Install’. At the bottom, you will see a brief explanation about the app, reviews and additional information. Are you currently on
You can update apps manually or you can enable automatic updates on your iPhone. When you opt for automatic updates, you don’t have to manually update every app. To update apps manually:On your iPhone, apps that you download from the App Store are automatically updated by default. If there is
To download the Joyn app on your iPhone, follow these steps: 1. Open the App Store on your iPhone.2. Enter ‘Joyn – Live the city’ as search term and confirm.3. Press ‘Download’ to install the app.4. Select ‘Install’.5. Confirm that you want to download the app by entering your Apple
The Joyn app is an app that you can simply download on your smartphone, both for iOS and Android. The Joyn app transcends the physical customer card in all areas: – With the digital card, you have the Joyn customer card with you, always and everywhere! – At the touch
When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do
To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way
You can simply resolve this with the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Your account’. 3. Select ‘My cards’.4. Look for the card number you want to block and press the block icon to block the card. Don’t have a smartphone? Send an
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
The newer Huawei models are now no longer allowed to use GMS (Google Mobile Services). What does this mean in concrete terms?This means the Google Play Store will no longer be available on certain Huawei devices and therefore you can no longer use the Joyn App for Android. A list
You can in theory, but it’s not that simple in practice. Some versions are not supported. Also, you don’t tend to take your tablet outside, do you? So it’s more practical to install the Joyn app on your smartphone. This way, you always have the app and your customer card
You can choose whether you want to update the Joyn app automatically, individually or manually. Automatically update your Joyn app? 1. Go to the Google Play Store and press on ‘Menu: Settings’.2. Tap on ‘Automatically update apps’. Update your Joyn app individually or manually? 1. Go to the Google Play
To download the Joyn app on your Android smartphone, follow these steps: 1. Go to the Google Play Store. 2. Search for ‘Joyn’ in the search bar.3. Press on ‘Install’. At the bottom, you will see a brief explanation about the app, reviews and additional information. Are you currently on
You can update apps manually or you can enable automatic updates on your iPhone. When you opt for automatic updates, you don’t have to manually update every app. To update apps manually:On your iPhone, apps that you download from the App Store are automatically updated by default. If there is
To download the Joyn app on your iPhone, follow these steps: 1. Open the App Store on your iPhone.2. Enter ‘Joyn – Live the city’ as search term and confirm.3. Press ‘Download’ to install the app.4. Select ‘Install’.5. Confirm that you want to download the app by entering your Apple
The Joyn app is an app that you can simply download on your smartphone, both for iOS and Android. The Joyn app transcends the physical customer card in all areas: – With the digital card, you have the Joyn customer card with you, always and everywhere! – At the touch
When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do
To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way
You can simply resolve this with the Joyn app: 1. Press the settings icon in the top left corner.2. Select ‘Your account’. 3. Select ‘My cards’.4. Look for the card number you want to block and press the block icon to block the card. Don’t have a smartphone? Send an
