There are several ways of notifying your customers of the rewards they can save for: Use social media! Post a fun announcement on Facebook and/or Instagram about your rewards. Print out your rewards and put them on display in your shop. This way, your customers know exactly what rewards they

There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.

To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to reactivate and slide the green slider to the right. The reward is active straight away and appears

To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to deactivate and slide the green slider to the left. The reward now disappears from your list of active

If a customer is unable to redeem a reward, it means he has started the registration process, but is yet to complete it. The customer must therefore first complete the registration before a reward can be redeemed. If the customer has provided a non-existent/fictitious email address, he needs to contact

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

To create a reward, complete the steps below: To create rewards, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Select ‘+ Create new reward’. Describe the reward. Enter the necessary number of points and choose an appropriate icon. Press ‘Create reward’. The reward is

How do you show your customers you appreciate their business? A sincere ‘Thank you’ and ‘Have a great day’ will make them feel good. A reward will make them feel great! Small or large, everyone likes a reward. You can create various rewards on your loyalty platform. What rewards motivate