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Loyalty for dummies

18 Aug
Rian Tavares
Why should I use the Edenred card integration?

The Edenred card integration brings a variety of benefits: It is an additional service to your customer. There are no additional costs (Edenred’s transaction costs remain unchang

18 Aug
Rian Tavares
Which version of the Joyn Business App do I need for the integration?

Make sure you always have the latest version of the Joyn Business App installed.

18 Aug
Rian Tavares
How much does the integration cost?

The integration itself is free of charge. You only pay the standard Edenred transaction costs.

18 Aug
Rian Tavares
I’m not part of the Edenred network. What do I do?

Go to the website edenred.be. Find the solution that best suits your activities (food sales, ecological sales, etc.) and click on ‘Join the network’. Entering the details of yo

18 Aug
Rian Tavares
What if I no longer wish to use the combination of the two services?

Please tell us by sending a message to hello@joyn.eu and we’ll make sure the link is cancelled.

18 Aug
Rian Tavares
What is KBC/CBC/KBC Brussels Mobile?

KBC/CBC/KBC Brussels Mobile are the respective banking apps of KBC Bank & Verzekeringen and CBC Banque & Assurance.These apps allow you to manage your banking and insurance

18 Aug
Rian Tavares
I’m not part of the Joyn network. What do I do?

For more information about what Joyn can offer you as a merchant, click here.

18 Aug
Rian Tavares
Can a customer redeem a coupon with KBC/CBC/KBC Brussels Mobile?

If an activated, valid coupon is linked to the account, your customer can redeem it after scanning the QR code on your tablet.

18 Aug
Rian Tavares
Can my customers save Joyn points with KBC/CBC/KBC Brussels Mobile?

Yes, they can! Your customer must complete the steps below at the POS: Open KBC/CBC/KBC Brussels Mobile. Press ‘Extra services’ at the bottom right. Select Joyn. Press the ‘S

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