The procedure is as follows:
- Your customer scans his Joyn app in the Joyn Business app on your tablet.
- Your customer chooses an available reward and presses ‘Redeem’. These points are now automatically deducted from the customer’s points total.
- You enter the amount and confirm with the button ‘Save and pay points’.
- You will be given the opportunity to change the amount before confirming and indicate that your customer wants to continue with Payconiq.
- Your customer will be presented with a message on his smartphone asking to press ‘Continue’ to proceed with the payment via the Payconiq by Bancontact app.
- Your customer enters his PIN in the Payconiq by Bancontact app to confirm.
- Payment is confirmed on your customer’s smartphone and on your tablet in the Joyn Business App.