Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What are integrations?

Integrations enable different apps to communicate directly with each other. This way, you not only save points with Joyn, you can also make quick and easy payments via one of the payment integrations. You can also integrate your POS and webshop with Joyn. Click here to discover what integrations are

How does a Joyn Advertising campaign work?

You can’t create a Joyn Advertising campaign in the merchant portal yourself. You can order a campaign by clicking this link. After you have completed the form, a Joyn marketing expert will contact you. For more information about Joyn Advertising campaigns, please click here. A Joyn Advertising campaign is an

What are the benefits of a Joyn Advertising campaign?

Some benefits of a Joyn Advertising campaign include: You attract new customers from your local area who haven’t visited you yet. An advertising campaign is perfectly measurable. At the end of the campaign, you will know how many new customers you have attracted and how much they spent in your

What is a Joyn Advertising campaign?

Want to attract new customers? A Joyn Advertising campaign enables you to promote your shop directly on the smartphone of Joyn users in your area who have not visited you yet. With that, all information and data are perfectly measurable. So at the end of the campaign, you will know

How do I create a reminder campaign?

You can create a reminder campaign in the Joyn merchant portal by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Campaigns’ tab. Choose ‘+ Create new campaign’. Select the ‘Reminder’ option and name your campaign. Now you can start filling the content

How does an automatic reminder campaign work?

Since the customer used his card with you in the past, our tool can check when his or her last visit was. You decide when the reminder goes out. For example, after 30 days, 90 days or after 180 days of absence or after 1 year. The email can be

What is an automatic reminder campaign?

An automatic reminder campaign is sent to customers you haven’t seen in your shop for a while. The reminder campaign ensures that customers whom you haven’t seen in a while will automatically receive a pre-set email and coupon. This way, you refresh the customer’s memory, in which the coupon serves

What are the rates for a Joyn Advertising campaign?

A Joyn Advertising campaign allows you to attract new customers quickly and easily. It is an additional service, which is not included in your subscription plan. The rates vary, based on the number of users you want to reach. The rate is … €300 for 2500 users, €500 for 5000

What is an automatic birthday campaign?

Receiving congratulations from their favourite merchant will only make your customers’ birthdays better! And that’s of course what an automatic birthday campaign is for; to pamper your customers on their special day. How do you do that? Send them a happy birthday message with a nice coupon. The entire campaign

How do I notify my customers of a new reward?

When you offer or introduce a new reward, you naturally want to let all your customers know as soon as possible. You can instantly share this with all your customers who use the Joyn app. How? Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What are integrations?

Integrations enable different apps to communicate directly with each other. This way, you not only save points with Joyn, you can also make quick and easy payments via one of the payment integrations. You can also integrate your POS and webshop with Joyn. Click here to discover what integrations are

How does a Joyn Advertising campaign work?

You can’t create a Joyn Advertising campaign in the merchant portal yourself. You can order a campaign by clicking this link. After you have completed the form, a Joyn marketing expert will contact you. For more information about Joyn Advertising campaigns, please click here. A Joyn Advertising campaign is an

What are the benefits of a Joyn Advertising campaign?

Some benefits of a Joyn Advertising campaign include: You attract new customers from your local area who haven’t visited you yet. An advertising campaign is perfectly measurable. At the end of the campaign, you will know how many new customers you have attracted and how much they spent in your

What is a Joyn Advertising campaign?

Want to attract new customers? A Joyn Advertising campaign enables you to promote your shop directly on the smartphone of Joyn users in your area who have not visited you yet. With that, all information and data are perfectly measurable. So at the end of the campaign, you will know

How do I create a reminder campaign?

You can create a reminder campaign in the Joyn merchant portal by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Campaigns’ tab. Choose ‘+ Create new campaign’. Select the ‘Reminder’ option and name your campaign. Now you can start filling the content

How does an automatic reminder campaign work?

Since the customer used his card with you in the past, our tool can check when his or her last visit was. You decide when the reminder goes out. For example, after 30 days, 90 days or after 180 days of absence or after 1 year. The email can be

What is an automatic reminder campaign?

An automatic reminder campaign is sent to customers you haven’t seen in your shop for a while. The reminder campaign ensures that customers whom you haven’t seen in a while will automatically receive a pre-set email and coupon. This way, you refresh the customer’s memory, in which the coupon serves

What are the rates for a Joyn Advertising campaign?

A Joyn Advertising campaign allows you to attract new customers quickly and easily. It is an additional service, which is not included in your subscription plan. The rates vary, based on the number of users you want to reach. The rate is … €300 for 2500 users, €500 for 5000

What is an automatic birthday campaign?

Receiving congratulations from their favourite merchant will only make your customers’ birthdays better! And that’s of course what an automatic birthday campaign is for; to pamper your customers on their special day. How do you do that? Send them a happy birthday message with a nice coupon. The entire campaign

How do I notify my customers of a new reward?

When you offer or introduce a new reward, you naturally want to let all your customers know as soon as possible. You can instantly share this with all your customers who use the Joyn app. How? Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.