Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

I cannot add my attachment to the email. How come?

That’s a shame! This is most likely due to your file type. Click here to see the full list of supported file types. If you still want to upload your document, it is best to do this in PDF form. Creating a PDF is done in no time! For Windows:

Can I automatically send a coupon to new customers?

Yes, you can! You can set a coupon up as a ‘Welcome coupon’. This coupon will then automatically be sent to customers that register with a new card. To activate a welcome coupon, follow the following steps: Open your merchant portal and log in. Go to ‘Coupons’. Press ‘Manage coupons’

How can I attract new customers with Joyn?

Attracting new customers is always a bit of a challenge! And the Joyn loyalty programme can just make the difference, which means you can welcome new customers to your shop. Tell your customers about Joyn and have them recommend it to friends and family! Do you have a website? Create

What are good examples of birthday campaigns?

We picked out a few texts that could suit all merchants. Choose one or combine bits and pieces you like. If you do choose one of these examples, be sure to fill out the fields so it suits your business. Example 1 Title: [Business name] pampers you on your birthday!

What are good examples of birthday campaigns?

We picked out a few texts that could suit all merchants. Choose one or combine bits and pieces you like. If you do choose one of these examples, be sure to fill out the fields so it suits your business. Example 1 Title: [Business name] pampers you on your birthday!

How do I install Joyn?

Received your login details? Sweet, that means your customers can now save for cool rewards with Joyn! New tools always need a bit of getting used to, but luckily Joyn is a breeze to use. Let’s go through the set-up together. Step 1 – Before you get started Think about

How do I create a birthday campaign?

You can create a birthday campaign in the Joyn merchant portal quickly and easily by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Campaigns’ tab. Choose ‘+ Create new campaign’. Select the ‘Birthday’ option and name your campaign. Now you can start

What are good examples of reminder campaigns?

Here are a few examples you can use for your reminder campaigns. Choose one or combine bits and pieces you like. If you do choose one of these examples, be sure to fill out the fields. Example 1: Title: Will you be visiting us again soon? Dear customer, We didn’t

How does an automatic birthday campaign work?

When a Joyn user registers, he is asked to complete his profile with certain information, including date of birth. Want to give your customers a small gift for their birthday? Encourage them to always complete their Joyn profile as completely as possible. Each merchant ultimately decides for himself whether or

Why should I use the Payconiq integration?

It’s easy for you You enter the total amount to pay and the Joyn Business app on your tablet takes care of the rest. The Payconiq pay button appears automatically for your customer. You can also combine the integration with Monizze and Edenred. Giving points to your customers and processing

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

I cannot add my attachment to the email. How come?

That’s a shame! This is most likely due to your file type. Click here to see the full list of supported file types. If you still want to upload your document, it is best to do this in PDF form. Creating a PDF is done in no time! For Windows:

Can I automatically send a coupon to new customers?

Yes, you can! You can set a coupon up as a ‘Welcome coupon’. This coupon will then automatically be sent to customers that register with a new card. To activate a welcome coupon, follow the following steps: Open your merchant portal and log in. Go to ‘Coupons’. Press ‘Manage coupons’

How can I attract new customers with Joyn?

Attracting new customers is always a bit of a challenge! And the Joyn loyalty programme can just make the difference, which means you can welcome new customers to your shop. Tell your customers about Joyn and have them recommend it to friends and family! Do you have a website? Create

What are good examples of birthday campaigns?

We picked out a few texts that could suit all merchants. Choose one or combine bits and pieces you like. If you do choose one of these examples, be sure to fill out the fields so it suits your business. Example 1 Title: [Business name] pampers you on your birthday!

What are good examples of birthday campaigns?

We picked out a few texts that could suit all merchants. Choose one or combine bits and pieces you like. If you do choose one of these examples, be sure to fill out the fields so it suits your business. Example 1 Title: [Business name] pampers you on your birthday!

How do I install Joyn?

Received your login details? Sweet, that means your customers can now save for cool rewards with Joyn! New tools always need a bit of getting used to, but luckily Joyn is a breeze to use. Let’s go through the set-up together. Step 1 – Before you get started Think about

How do I create a birthday campaign?

You can create a birthday campaign in the Joyn merchant portal quickly and easily by completing the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Campaigns’ tab. Choose ‘+ Create new campaign’. Select the ‘Birthday’ option and name your campaign. Now you can start

What are good examples of reminder campaigns?

Here are a few examples you can use for your reminder campaigns. Choose one or combine bits and pieces you like. If you do choose one of these examples, be sure to fill out the fields. Example 1: Title: Will you be visiting us again soon? Dear customer, We didn’t

How does an automatic birthday campaign work?

When a Joyn user registers, he is asked to complete his profile with certain information, including date of birth. Want to give your customers a small gift for their birthday? Encourage them to always complete their Joyn profile as completely as possible. Each merchant ultimately decides for himself whether or

Why should I use the Payconiq integration?

It’s easy for you You enter the total amount to pay and the Joyn Business app on your tablet takes care of the rest. The Payconiq pay button appears automatically for your customer. You can also combine the integration with Monizze and Edenred. Giving points to your customers and processing

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.