Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I add opening hours in the Joyn merchant portal?

To change your shop opening hours in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Opening hours’ tab. Press ‘+ Add opening hours’.

How do I change my shop opening hours in the Joyn merchant portal?

To change your shop opening hours in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Opening hours’ tab. Change your opening hours. Want

Where do I find the various integration options?

Activating the integration with Edenred and Monizze in the Joyn merchant portal is easy. Read here how to do it: What do I need to do to activate the Edenred integration? / What do I need to do to activate the Monizze integration? If you are interested in another integration,

Can I add my Facebook page in the Joyn merchant portal?

To add your Facebook page to your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Add your Facebook page. This page shows

I’ve worked with Joyn in the past. What’s new?

Each day, Joyn is committed to making your loyalty programme as practical as possible. Improved processes, added functionalities and an up-to-date system, that’s our focus. That is why Joyn regularly develops the systems and apps offered: – A user-friendly merchant portal. This gives you an instant overview of important statistics

How do I change my shop address in the Joyn merchant portal?

To change your address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Address’ tab. Change your address. The system automatically saves your

What are integrations?

Integrations enable different apps to communicate directly with each other. This way, you not only save points with Joyn, you can also make quick and easy payments via one of the payment integrations. You can also integrate your POS and webshop with Joyn. Click here to discover what integrations are

How do I change my shop description in the Joyn merchant portal?

To change your shop description in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change the description of your shop. This

I am unable to find information about new and returning customers?

Did you join Joyn only recently? Awesome! You will find them in your statistics once the first scans have been made. However, you do not have access yet to information about new and returning customers. These statistics are only shown 30 days after you joined Joyn. The same applies to

How do I set up the formula for calculating the percentage of loyal customers?

To set up your loyal customer formula, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Statistics’ tab.  Scroll down to the ‘Percentage of loyal customers’ and click on ‘My formula’. Enter your formula. TIP: The frequency of returning customers is different for

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

How do I add opening hours in the Joyn merchant portal?

To change your shop opening hours in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Opening hours’ tab. Press ‘+ Add opening hours’.

How do I change my shop opening hours in the Joyn merchant portal?

To change your shop opening hours in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Opening hours’ tab. Change your opening hours. Want

Where do I find the various integration options?

Activating the integration with Edenred and Monizze in the Joyn merchant portal is easy. Read here how to do it: What do I need to do to activate the Edenred integration? / What do I need to do to activate the Monizze integration? If you are interested in another integration,

Can I add my Facebook page in the Joyn merchant portal?

To add your Facebook page to your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Add your Facebook page. This page shows

I’ve worked with Joyn in the past. What’s new?

Each day, Joyn is committed to making your loyalty programme as practical as possible. Improved processes, added functionalities and an up-to-date system, that’s our focus. That is why Joyn regularly develops the systems and apps offered: – A user-friendly merchant portal. This gives you an instant overview of important statistics

How do I change my shop address in the Joyn merchant portal?

To change your address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘Address’ tab. Change your address. The system automatically saves your

What are integrations?

Integrations enable different apps to communicate directly with each other. This way, you not only save points with Joyn, you can also make quick and easy payments via one of the payment integrations. You can also integrate your POS and webshop with Joyn. Click here to discover what integrations are

How do I change my shop description in the Joyn merchant portal?

To change your shop description in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change the description of your shop. This

I am unable to find information about new and returning customers?

Did you join Joyn only recently? Awesome! You will find them in your statistics once the first scans have been made. However, you do not have access yet to information about new and returning customers. These statistics are only shown 30 days after you joined Joyn. The same applies to

How do I set up the formula for calculating the percentage of loyal customers?

To set up your loyal customer formula, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the ‘Statistics’ tab.  Scroll down to the ‘Percentage of loyal customers’ and click on ‘My formula’. Enter your formula. TIP: The frequency of returning customers is different for

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.