Category: Merchant Helpcenter
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
A Joyn Advertising campaign allows you to attract new customers quickly and easily. It is an additional service, which is not included in your subscription plan. The rates vary, based on the number of users you want to reach. The rate is … € 300 for 2500 users, € 500
To scan the QR code on the merchant’s tablet or smartphone, your customer’s app needs a camera and thus permission to access it.
Yes, Joyn is fully GDPR compliant. When you use Joyn to communicate with your customers, there’s no need to worry. On the contrary, with the new app, we created a solution to makes things as easy as possible for the merchant and his customer.
Joyn focuses on two key issues: innovation and safety. Each day, the Joyn team is committed to your online safety and that of your customers.You choose the amount of information that you pass on to your customers and they to you.We regularly improve the privacy and security processes of the
As a merchant, you have access to certain data of your customer. Note that you can only consult the personal data if the fields have been completed by your customer. Your customer can therefore choose which personal data he wants to share with you and Joyn. You also have access
If an activated, valid coupon is linked to your account, you can redeem it from the relevant merchant after scanning the QR code on the merchant’s tablet or smartphone.
No, a coupon can only be redeemed once per user.Once the coupon has been redeemed, it will no longer appear on the tablet or smartphone for the relevant customer.
The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available coupon and presses ‘Redeem’. You enter the amount and confirm with the button ‘Save and pay points’. You will be given the opportunity to change the amount before confirming
Yes, you can! You can change your subscription at any time. If you wish to switch, please send an email to hello@joyn.eu.
To change your website address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change your website address. This page shows
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
A Joyn Advertising campaign allows you to attract new customers quickly and easily. It is an additional service, which is not included in your subscription plan. The rates vary, based on the number of users you want to reach. The rate is … € 300 for 2500 users, € 500
To scan the QR code on the merchant’s tablet or smartphone, your customer’s app needs a camera and thus permission to access it.
Yes, Joyn is fully GDPR compliant. When you use Joyn to communicate with your customers, there’s no need to worry. On the contrary, with the new app, we created a solution to makes things as easy as possible for the merchant and his customer.
Joyn focuses on two key issues: innovation and safety. Each day, the Joyn team is committed to your online safety and that of your customers.You choose the amount of information that you pass on to your customers and they to you.We regularly improve the privacy and security processes of the
As a merchant, you have access to certain data of your customer. Note that you can only consult the personal data if the fields have been completed by your customer. Your customer can therefore choose which personal data he wants to share with you and Joyn. You also have access
If an activated, valid coupon is linked to your account, you can redeem it from the relevant merchant after scanning the QR code on the merchant’s tablet or smartphone.
No, a coupon can only be redeemed once per user.Once the coupon has been redeemed, it will no longer appear on the tablet or smartphone for the relevant customer.
The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available coupon and presses ‘Redeem’. You enter the amount and confirm with the button ‘Save and pay points’. You will be given the opportunity to change the amount before confirming
Yes, you can! You can change your subscription at any time. If you wish to switch, please send an email to hello@joyn.eu.
To change your website address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change your website address. This page shows
