Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

I’ve sent an email with a coupon. What next?

Your customers receive, open and read your email. They click on the ‘Activate coupon’ button. Once they have pressed that button, the coupon is linked to their account. When they visit your shop, you follow the same procedure as normal. You press ‘Start’ or ‘Scan card’ and enter the number

How to add a coupon to an email?

If you want to send out an email with a coupon, complete the steps below: Open your merchant portal (business.joyn.eu) and log in. Go to ‘Campaigns’. Press ‘+ Create new campaign’, select the ‘One-time’ option and name your campaign. After you have composed your email, scroll further down until you

What are the benefits of a coupon?

Coupons keep motivating your customers over and over again. It is like instant advertising! Why spend even more on advertising when the solution can be this simple? Joyn merchants enjoy an average of 35% more sales when adding a coupon to their promotion. In addition to increased sales, so does

What is included in Joyn’s Connect subscription?

The Connect subscription is ideal for merchants who, in addition to the loyalty point scheme, want to set up automatic marketing campaigns without the hassle. Click here to find out more about all Connect functionalities.

What is a coupon?

A coupon is like a digital discount voucher that you can add to an email. By using coupons, you can measure the impact of your promotions very precisely. The automatic birthday and reminder campaigns use coupons by default. This choice is optional in standard emails.

What is included in Joyn’s Loyalty + subscription?

Loyalty + is ideal for merchants who want to let their customers save loyalty points and also regularly surprise them with a nice coupon. The Loyalty + subscription includes all the functionalities of Basic Loyalty, plus you can create date-dependent coupons, have access to an overview of your statistics, etc.

How do I create a Joyn Advertising campaign?

Want to set up a Joyn Advertising campaign for your shop? You can’t create a Joyn Advertising campaign in the merchant portal yourself. You need to complete a form for this instead. Planning your campaign only takes 2 minutes. Click here and complete the form on the relevant page. For more

What payment methods are available?

You can pay for your Joyn subscription by direct debit or credit card. If you want to know more about the different Joyn subscriptions and corresponding prices, please click here.

How does a Joyn Advertising campaign work?

You can’t create a Joyn Advertising campaign in the merchant portal yourself. You can order a campaign by clicking this link. After you have completed the form, a Joyn marketing expert will contact you. For more information about Joyn Advertising campaigns, please click here. A Joyn Advertising campaign is an

How much does it cost to use Joyn?

There are three different subscriptions you can choose from. A Joyn subscription starts from € 19.95 per month (€16.96 for yearly payment). Prices depend on the functionalities you select. If you want to know more about the different Joyn subscriptions and corresponding prices, please click here.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

I’ve sent an email with a coupon. What next?

Your customers receive, open and read your email. They click on the ‘Activate coupon’ button. Once they have pressed that button, the coupon is linked to their account. When they visit your shop, you follow the same procedure as normal. You press ‘Start’ or ‘Scan card’ and enter the number

How to add a coupon to an email?

If you want to send out an email with a coupon, complete the steps below: Open your merchant portal (business.joyn.eu) and log in. Go to ‘Campaigns’. Press ‘+ Create new campaign’, select the ‘One-time’ option and name your campaign. After you have composed your email, scroll further down until you

What are the benefits of a coupon?

Coupons keep motivating your customers over and over again. It is like instant advertising! Why spend even more on advertising when the solution can be this simple? Joyn merchants enjoy an average of 35% more sales when adding a coupon to their promotion. In addition to increased sales, so does

What is included in Joyn’s Connect subscription?

The Connect subscription is ideal for merchants who, in addition to the loyalty point scheme, want to set up automatic marketing campaigns without the hassle. Click here to find out more about all Connect functionalities.

What is a coupon?

A coupon is like a digital discount voucher that you can add to an email. By using coupons, you can measure the impact of your promotions very precisely. The automatic birthday and reminder campaigns use coupons by default. This choice is optional in standard emails.

What is included in Joyn’s Loyalty + subscription?

Loyalty + is ideal for merchants who want to let their customers save loyalty points and also regularly surprise them with a nice coupon. The Loyalty + subscription includes all the functionalities of Basic Loyalty, plus you can create date-dependent coupons, have access to an overview of your statistics, etc.

How do I create a Joyn Advertising campaign?

Want to set up a Joyn Advertising campaign for your shop? You can’t create a Joyn Advertising campaign in the merchant portal yourself. You need to complete a form for this instead. Planning your campaign only takes 2 minutes. Click here and complete the form on the relevant page. For more

What payment methods are available?

You can pay for your Joyn subscription by direct debit or credit card. If you want to know more about the different Joyn subscriptions and corresponding prices, please click here.

How does a Joyn Advertising campaign work?

You can’t create a Joyn Advertising campaign in the merchant portal yourself. You can order a campaign by clicking this link. After you have completed the form, a Joyn marketing expert will contact you. For more information about Joyn Advertising campaigns, please click here. A Joyn Advertising campaign is an

How much does it cost to use Joyn?

There are three different subscriptions you can choose from. A Joyn subscription starts from € 19.95 per month (€16.96 for yearly payment). Prices depend on the functionalities you select. If you want to know more about the different Joyn subscriptions and corresponding prices, please click here.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.