Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What is an email campaign?

Want to keep your customers informed of promotions, birthdays or holidays quickly and easily? An email campaign is the right tool for the job. The objective? Motivating your customers with offers, promotions or coupons. They’ll be back in your shop in a jiffy! Certain subscription plans offer access to an

How do I print a list of the rewards that I offer to my customers?

To print the list, follow the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Scroll down. Press ‘Print list’ at the bottom right in the yellow bar. The list is instantly downloaded in PDF format.  Now you only have to print the

What types of email campaigns are available?

With Joyn, you can create three types of email campaigns. Want to start a last-minute promotion or announce your holiday period? With a one-time campaign, you can quickly and easily send a promotional email to your customers. The trump card? Your customers are always looking forward to a new promotion!

How do I remove a reward from the Joyn merchant portal?

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

Why should I deactivate a reward?

There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.

How do I deactivate a reward?

To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to deactivate and slide the green slider to the left. The reward now disappears from your list of active

How do I activate an inactive reward?

To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to reactivate and slide the green slider to the right. The reward is active straight away and appears

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Merchant Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What is an email campaign?

Want to keep your customers informed of promotions, birthdays or holidays quickly and easily? An email campaign is the right tool for the job. The objective? Motivating your customers with offers, promotions or coupons. They’ll be back in your shop in a jiffy! Certain subscription plans offer access to an

How do I print a list of the rewards that I offer to my customers?

To print the list, follow the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Scroll down. Press ‘Print list’ at the bottom right in the yellow bar. The list is instantly downloaded in PDF format.  Now you only have to print the

What types of email campaigns are available?

With Joyn, you can create three types of email campaigns. Want to start a last-minute promotion or announce your holiday period? With a one-time campaign, you can quickly and easily send a promotional email to your customers. The trump card? Your customers are always looking forward to a new promotion!

How do I remove a reward from the Joyn merchant portal?

To remove a reward, complete the steps below: To remove a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to remove and press the pencil icon to the right of the reward you want to delete. Scroll down

Why should I deactivate a reward?

There can be several reasons for this. For example: the reward is seasonal, you are out of stock or you like to vary.

How do I deactivate a reward?

To deactivate a reward, complete the steps below: To deactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to deactivate and slide the green slider to the left. The reward now disappears from your list of active

How do I activate an inactive reward?

To activate an inactive reward, complete the steps below: To reactivate a reward, go to the Joyn merchant portal (business.joyn.eu) and log in. Open the ‘Rewards’ tab. Find the reward you want to reactivate and slide the green slider to the right. The reward is active straight away and appears

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.