You can find more information on the following web page: https://www.joyn.eu/nl-be/joyn-payconiq/start. Here, we also explain how you can join Payconiq.

For the best user experience, we recommend that you always use the most recent version of the Joyn Business App.

The integration with Payconiq means your customer can save and pay in one go! He scans the QR code via the Joyn app and confirms the payment. You only enter the amount to be paid and the system does the rest. It couldn’t be simpler. With the Payconiq integration, there

You can solve this by asking your customer to adjust preferences in the Joyn app. Complete the steps below: The customer opens the Joyn app on his smartphone. He presses the gear icon in the top left to go to his profile. Next, he chooses ‘Payment settings’ and Payconiq by

Certainly, when you select Payconiq by Bancontact, you can adjust the amount. You can then settle the remaining amount with an alternative payment method (Monizze, Edenred, cash, etc.).

Yes, that’s no problem at all! In the step after awarding the points, you can still enter the amount before proceeding to payment.

In that case, the tablet will prompt for the access code to complete the transaction.

You can find all the transactions in the Payconiq merchant portal.Go to this link and log in with the credentials you received from Payconiq in the Welcome email. Can’t log in to your Payconiq merchant portal? Please contact Payconiq at info@payconiq.be.

In the Joyn merchant portal, go to ‘Transactions’ and click on the ‘Payments’ tab. Here, you will find all the transactions.

To activate the Payconiq by Bancontact integration, your client doesn’t have to do anything. When both apps are installed on your client’s smartphone and he/she is logged in to both apps, the rest will just run automatically.