Merchant
Cardholder

Category: Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

Can I link multiple cards to my Joyn account?

Yes, you can! To link multiple cards to an account, you must register all cards at the same email address. This is very easy with the Joyn app: 1. Press ‘Tap to scan QR code’.2. Scan the QR code of your card.3. The card is now linked to your account.

Why is the Joyn app requesting access to my location?

When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do

Why is the Joyn app requesting access to my camera?

To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way

How much does it cost to use Joyn?

The Joyn app is completely free! Each day, Joyn is committed to making your visit to your favourite merchant as enjoyable as possible! More than 7,500 merchants are Joyn today. Open your Joyn app, discover the merchants in your area and start scanning!

I’ve used Joyn in the past. What’s new?

Each day, Joyn is committed to making your visit to your favourite merchant as enjoyable as possible! With improved and updated Joyn apps, your merchant makes your shopping experience even more enjoyable. Not only during your visit, but also afterwards. Thanks to the various payment integrations in the Joyn app,

On which smartphones can I install the Joyn app?

You can download and install the Joyn app on smartphones with iOS and Android. Depending on your settings, the app will automatically or manually update when a new version is available. Click here to find out how to change the settings for updates on iPhone and here how to adjust

What do I need to use Joyn?

A smartphone or physical card will set you up. Download the Joyn app on your smartphone from the App Store or Google Play Store and enjoy the various benefits of this app. A QR code is automatically linked to your registration and then you’re all set to start scanning! Have

Who uses Joyn?

Your baker on the corner or the florist at the end of the street. But also other merchants in the neighbourhood or in the city, from chocolatier to pastry chef, from caterer to butcher. Joyn merchants not only offer you, the customer, an excellent service, but also reward you for

How is Joyn different from other loyalty programmes?

A major difference with other loyalty programmes is that Joyn offers an umbrella platform for merchants. Different programmes for each merchant are now a thing of the past! Become Joyn and use a single card for scanning at thousands of Joyn merchants. Thanks to the Joyn app on your smartphone,

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Category: Helpcenter

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

Can I link multiple cards to my Joyn account?

Yes, you can! To link multiple cards to an account, you must register all cards at the same email address. This is very easy with the Joyn app: 1. Press ‘Tap to scan QR code’.2. Scan the QR code of your card.3. The card is now linked to your account.

Why is the Joyn app requesting access to my location?

When you search for merchants in the Joyn app, we naturally want to show you the closest merchants. That is why the app asks you (once) to be allowed to use your location. The app will only use your location when necessary to find a merchant near you. We do

Why is the Joyn app requesting access to my camera?

To scan the QR code on the merchant’s tablet or smartphone, the app needs your camera. You must give permission for this. If you have accidentally refused the permission, you can still adjust this in the settings of your smartphone. For iPhone: 1. Go to ‘Settings’.2. Scroll all the way

How much does it cost to use Joyn?

The Joyn app is completely free! Each day, Joyn is committed to making your visit to your favourite merchant as enjoyable as possible! More than 7,500 merchants are Joyn today. Open your Joyn app, discover the merchants in your area and start scanning!

I’ve used Joyn in the past. What’s new?

Each day, Joyn is committed to making your visit to your favourite merchant as enjoyable as possible! With improved and updated Joyn apps, your merchant makes your shopping experience even more enjoyable. Not only during your visit, but also afterwards. Thanks to the various payment integrations in the Joyn app,

On which smartphones can I install the Joyn app?

You can download and install the Joyn app on smartphones with iOS and Android. Depending on your settings, the app will automatically or manually update when a new version is available. Click here to find out how to change the settings for updates on iPhone and here how to adjust

What do I need to use Joyn?

A smartphone or physical card will set you up. Download the Joyn app on your smartphone from the App Store or Google Play Store and enjoy the various benefits of this app. A QR code is automatically linked to your registration and then you’re all set to start scanning! Have

Who uses Joyn?

Your baker on the corner or the florist at the end of the street. But also other merchants in the neighbourhood or in the city, from chocolatier to pastry chef, from caterer to butcher. Joyn merchants not only offer you, the customer, an excellent service, but also reward you for

How is Joyn different from other loyalty programmes?

A major difference with other loyalty programmes is that Joyn offers an umbrella platform for merchants. Different programmes for each merchant are now a thing of the past! Become Joyn and use a single card for scanning at thousands of Joyn merchants. Thanks to the Joyn app on your smartphone,

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.