Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What are the rates for a Joyn Advertising campaign?

A Joyn Advertising campaign allows you to attract new customers quickly and easily. It is an additional service, which is not included in your subscription plan. The rates vary, based on the number of users you want to reach. The rate is … € 300 for 2500 users, € 500

How do I change my website address in the Joyn merchant portal?

To change your website address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change your website address. This page shows

How do I change my email address in the Joyn merchant portal?

To change your email address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change your email address. This page shows

Can I cancel my Joyn subscription at any time?

You can cancel your Joyn subscription depending on the contract you signed. At the start of your membership, you opted for a fixed-term or permanent contract. The notice periods for these two contracts are different. Is it a fixed-term contract? In that case, you need to cancel your subscription no

How can I order additional Joyn cards?

Simply visit our website. Click this link: https://joyn.eu/en/merchant/platform/joyn-shop/, enter your details and your preferred delivery address. We’ll make sure that the cards are delivered to you as soon as possible.

My shop is being taken over. What about Joyn?

Simply send an email to hello@joyn.eu with the information to be changed, the date on which the change takes effect and the contact details of the new owners. We’ll make sure that everything is updated.

I have a new bank account number. How can I update my records?

To have your bank account number updated, please send an email to hello@joyn.eu with the following information: Name IBAN BIC VAT number Make sure you send this request from your registered email address, i.e. the email address at which you receive our emails. This is for security reasons.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.

Author: Rian Tavares

Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.

What are the rates for a Joyn Advertising campaign?

A Joyn Advertising campaign allows you to attract new customers quickly and easily. It is an additional service, which is not included in your subscription plan. The rates vary, based on the number of users you want to reach. The rate is … € 300 for 2500 users, € 500

How do I change my website address in the Joyn merchant portal?

To change your website address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change your website address. This page shows

How do I change my email address in the Joyn merchant portal?

To change your email address in your Joyn merchant portal, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Click on the gear icon in the top right corner and press ‘Edit account’. Click on the ‘General’ tab. Change your email address. This page shows

Can I cancel my Joyn subscription at any time?

You can cancel your Joyn subscription depending on the contract you signed. At the start of your membership, you opted for a fixed-term or permanent contract. The notice periods for these two contracts are different. Is it a fixed-term contract? In that case, you need to cancel your subscription no

How can I order additional Joyn cards?

Simply visit our website. Click this link: https://joyn.eu/en/merchant/platform/joyn-shop/, enter your details and your preferred delivery address. We’ll make sure that the cards are delivered to you as soon as possible.

My shop is being taken over. What about Joyn?

Simply send an email to hello@joyn.eu with the information to be changed, the date on which the change takes effect and the contact details of the new owners. We’ll make sure that everything is updated.

I have a new bank account number. How can I update my records?

To have your bank account number updated, please send an email to hello@joyn.eu with the following information: Name IBAN BIC VAT number Make sure you send this request from your registered email address, i.e. the email address at which you receive our emails. This is for security reasons.

Subscribe to our newsletter & be the first to discover all our tips and tricks

Joyn uses your personal data as described in the Privacy Policy.