Loyalty programs are very favourable, both for you and your customer. By connecting with your customers on a regular basis, you keep the customer relationship firmly in place. The different features of your loyalty programme give you a better insight into your customers’ buying behaviour.
- How much do they spend on average?
- How often do they visit your store?
- Which rewards are most successful?
Customer loyalty increases the expenditure of your customers and, therefore, your income. Are they satisfied with your service? Then they definitely recommend you.
Turn your customers into fans – and welcome the new ones!