How do I add my logo to the Joyn merchant portal?
Adding your logo in your Joyn merchant portal is a smart idea. Your logo can be seen on your page (Joyn shop finder) and on the emails you send. To add your logo, complete the step
How do I add a cover picture to the Joyn merchant portal?
Your cover picture will be displayed on your page on the Joyn shop finder and in the Joyn app. It shows the personality of your shop. To add a cover picture, complete the steps bel
How do I add a picture to the home screen of my tablet?
To add a picture to your home screen, complete the steps below: 1. Go to the Joyn merchant portal (business.joyn.eu) and log in.2. Click on the gear icon in the top right corner an
Can I receive an export of my customer base?
To receive an export of your customer base, you must first complete the form at https://www.joyn.eu/nl-be/export. Once this is completed, we’ll send you an Excel file with all th
What integrations are possible with the Joyn app?
Currently, the following integrations are offered: POS: SDP, BC-Matic, Lightspeed, Xerxes, Touch Systems E-commerce: one2three, Sayl Retail (ex-Shopitag), BestelOnline, Unipage, Ma
Can I transfer customers from my current loyalty programme to Joyn?
Transferring your customer database to Joyn is not possible with a view to data protection under the GDPR. But don’t be sad! Simply notify your customers of your switch to Joyn a
What are integrations?
Integrations enable different apps to communicate directly with each other. This way, you not only save points with Joyn, you can also make quick and easy payments via one of the p
I’ve worked with Joyn in the past. What’s new?
Each day, Joyn is committed to making your loyalty programme as practical as possible. Improved processes, added functionalities and an up-to-date system, that’s our focus. That
Where do I find the various integration options?
Activating the integration with Edenred and Monizze in the Joyn merchant portal is easy. Read here how to do it: What do I need to do to activate the Edenred integration? / What do
