Can I redeem a coupon with KBC/CBC Mobile?
If an activated, valid coupon is linked to your account, you can redeem it from the relevant merchant after scanning the QR code...
01 September, 2021
Coupons
My coupon does not appear on my merchant’s tablet or smartphone. Why is that?
If your coupon does not appear on the tablet or smartphone of your merchant, this could be due to the following reasons:• The...
01 September, 2021
How can I redeem a coupon before paying using one of the payment methods (Edenred, Monizze, Payconiq by Bancontact) in the Joyn app?
1. You scan the QR code on the merchant’s tablet with the Joyn app on your smartphone.2. You choose an available coupon and...
01 September, 2021
How do I redeem a coupon?
When you have activated the coupon and are at the merchant, you need to follow the following steps:1. The merchant presses ‘Start’ or...
01 September, 2021
I’ve received an email with a coupon. How can I use it?
1. In the email, clink on the ‘Activate coupon’ button.2. The coupon is now linked to your account.3. When you are at the...
01 September, 2021
What is a coupon?
A coupon is a digital discount voucher you receive from your merchant via email.These coupons offer a host of in-store benefits. So don’t...
01 September, 2021