Category: Merchant Helpcenter
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
You can download the new Joyn Business App at any time. Go to the App Store or the Google Play Store and download the new app or update your current version.
No, you can’t give your customer physical proof of payment. However, your customer can find a receipt in the Payconiq by Bancontact app, in the ‘Transaction history’ menu. There, you will find all proofs of payment, as well as confirmations of receipt.
Currently, your customer cannot yet redeem rewards via the Joyn Business App for smartphones. Here at Joyn, we are working hard to ensure that both processes are improved and synchronized. Does your customer nevertheless want to redeem a reward? You can do this via the Joyn Business App on a
You will receive the following message on your tablet: “Payment failed. The payment could not be processed due to a technical problem.” Try to make the payment again. If still unsuccessful, please contact our help desk.
Your customer can certainly scan his card in the Joyn Business App for smartphones. You enter the amount to pay, your customer scans the QR code or the card and that’s it! The points have been awarded.
You always start by saving points before proceeding to make the payment. You therefore always start with the Joyn app. Your smartphone will subsequently ask you if you want to continue with the Payconiq by Bancontact app to make the payment.
Definitely! With the Joyn Business App on your smartphone, giving loyalty points to your customers is easy. Payment integrations on your smartphone are not possible yet, but we are working hard to improve this process. Therefore, if you deliver products to someone at home, add your Business App on your
Given the digital nature of our two companies, it seemed the perfect opportunity to join forces.Together, we hope to make the customer experience in your store even more pleasant.
If the payment has been successful, you will see a confirmation in the Joyn Business App on your tablet. You will also be able to see the confirmation in your Payconiq merchant portal. The customer also receives a confirmation in the Payconiq by Bancontact app on his smartphone.
The procedure is as follows: You enter the amount and confirm with the button ‘Save and pay points’. You will be given the opportunity to change the amount before confirming and indicate that your customer wants to continue with Payconiq. Your customer will be presented with a message on his
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
You can download the new Joyn Business App at any time. Go to the App Store or the Google Play Store and download the new app or update your current version.
No, you can’t give your customer physical proof of payment. However, your customer can find a receipt in the Payconiq by Bancontact app, in the ‘Transaction history’ menu. There, you will find all proofs of payment, as well as confirmations of receipt.
Currently, your customer cannot yet redeem rewards via the Joyn Business App for smartphones. Here at Joyn, we are working hard to ensure that both processes are improved and synchronized. Does your customer nevertheless want to redeem a reward? You can do this via the Joyn Business App on a
You will receive the following message on your tablet: “Payment failed. The payment could not be processed due to a technical problem.” Try to make the payment again. If still unsuccessful, please contact our help desk.
Your customer can certainly scan his card in the Joyn Business App for smartphones. You enter the amount to pay, your customer scans the QR code or the card and that’s it! The points have been awarded.
You always start by saving points before proceeding to make the payment. You therefore always start with the Joyn app. Your smartphone will subsequently ask you if you want to continue with the Payconiq by Bancontact app to make the payment.
Definitely! With the Joyn Business App on your smartphone, giving loyalty points to your customers is easy. Payment integrations on your smartphone are not possible yet, but we are working hard to improve this process. Therefore, if you deliver products to someone at home, add your Business App on your
Given the digital nature of our two companies, it seemed the perfect opportunity to join forces.Together, we hope to make the customer experience in your store even more pleasant.
If the payment has been successful, you will see a confirmation in the Joyn Business App on your tablet. You will also be able to see the confirmation in your Payconiq merchant portal. The customer also receives a confirmation in the Payconiq by Bancontact app on his smartphone.
The procedure is as follows: You enter the amount and confirm with the button ‘Save and pay points’. You will be given the opportunity to change the amount before confirming and indicate that your customer wants to continue with Payconiq. Your customer will be presented with a message on his
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