Author: Rian Tavares
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
If you have to enter the access code of your tablet after paying via Payconiq by Bancontact, it means you have opted to pay the remaining amount in cash or via another payment method (not via Joyn) by clicking on ‘Complete payment’. To remind you of the fact that you
Make sure you always have the latest version of the Joyn Business App installed.Not sure your app is up to date? Read this article: How can I update my Joyn Business App?
The Monizze integration brings a variety of benefits: It is an additional service to your customer. There are no additional cost (Monizze’s transaction costs remain unchanged). Your customer only needs to carry his smartphone with him with the Joyn app installed on it. Your customer can link his card to
If it takes very long, we recommend checking your Internet connection.If your Internet connection is not the problem, please contact our help desk.
When the balance is not sufficient to make the full payment, the available balance of the account will be used for part of the payment. The customer can then pay the remaining amount via another payment method.
Certainly, when you select a Monizze payment solution, you can adjust the amount. You can then settle the remaining amount with an alternative payment method (another Monizze option, Payconiq, cash, etc.).
Yes, that’s no problem at all! In the step after awarding the points, you can still enter the amount before proceeding to payment.
The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available coupon and presses ‘Redeem’. You enter the amount and confirm with the button ‘Save and pay points’. You will be given the opportunity to change the amount before confirming
The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available reward and presses ‘Redeem’. These points are now automatically deducted from the customer’s points total. You enter the amount and confirm with the button ‘Save and pay points’. You
No, you can’t give your customer physical proof of payment. However, your customer can find proof of payment in his Monizze account overview.
Discover the latest tips, tricks and trends in the field of loyalty, apps and shopping.
If you have to enter the access code of your tablet after paying via Payconiq by Bancontact, it means you have opted to pay the remaining amount in cash or via another payment method (not via Joyn) by clicking on ‘Complete payment’. To remind you of the fact that you
Make sure you always have the latest version of the Joyn Business App installed.Not sure your app is up to date? Read this article: How can I update my Joyn Business App?
The Monizze integration brings a variety of benefits: It is an additional service to your customer. There are no additional cost (Monizze’s transaction costs remain unchanged). Your customer only needs to carry his smartphone with him with the Joyn app installed on it. Your customer can link his card to
If it takes very long, we recommend checking your Internet connection.If your Internet connection is not the problem, please contact our help desk.
When the balance is not sufficient to make the full payment, the available balance of the account will be used for part of the payment. The customer can then pay the remaining amount via another payment method.
Certainly, when you select a Monizze payment solution, you can adjust the amount. You can then settle the remaining amount with an alternative payment method (another Monizze option, Payconiq, cash, etc.).
Yes, that’s no problem at all! In the step after awarding the points, you can still enter the amount before proceeding to payment.
The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available coupon and presses ‘Redeem’. You enter the amount and confirm with the button ‘Save and pay points’. You will be given the opportunity to change the amount before confirming
The customer scans the QR code on your tablet with the Joyn app on his smartphone. Your customer chooses an available reward and presses ‘Redeem’. These points are now automatically deducted from the customer’s points total. You enter the amount and confirm with the button ‘Save and pay points’. You
No, you can’t give your customer physical proof of payment. However, your customer can find proof of payment in his Monizze account overview.
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