{"id":94396,"date":"2023-08-18T09:00:39","date_gmt":"2023-08-18T09:00:39","guid":{"rendered":"https:\/\/joyn.eu\/how-do-i-set-up-the-formula-for-calculating-the-percentage-of-loyal-customers-2\/"},"modified":"2023-08-18T09:00:39","modified_gmt":"2023-08-18T09:00:39","slug":"how-do-i-set-up-the-formula-for-calculating-the-percentage-of-loyal-customers-2","status":"publish","type":"post","link":"https:\/\/joyn.eu\/en\/how-do-i-set-up-the-formula-for-calculating-the-percentage-of-loyal-customers-2\/","title":{"rendered":"How do I set up the formula for calculating the percentage of loyal customers?"},"content":{"rendered":"<p>To set up your loyal customer formula, complete the steps below:<\/p>\n<ol>\n<li>Go to the Joyn merchant portal (<a href=\"http:\/\/business.joyn.eu\" target=\"_blank\" rel=\"noopener\">business.joyn.eu<\/a>) and log in.<\/li>\n<li>Press the \u2018Statistics\u2019 tab.<\/li>\n<li>Scroll down to the \u2018Percentage of loyal customers\u2019 and click on \u2018My formula\u2019.<\/li>\n<li>Enter your formula.<\/li>\n<\/ol>\n<p><strong>TIP:<\/strong> The frequency of returning customers is different for every merchant. Therefore, enter your formula based on customer behaviour as experienced by you. Do your customers visit regularly? Increase the formula value for a loyal customer.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To set up your loyal customer formula, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. Press the \u2018Statistics\u2019 tab. Scroll down to the \u2018Percentage of loyal customers\u2019 and click on \u2018My formula\u2019. Enter your formula. TIP: The frequency of returning customers is different for every merchant. Therefore, enter your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1651,1604],"tags":[],"class_list":["post-94396","post","type-post","status-publish","format-standard","hentry","category-customer-statistics-en","category-merchant-helpcenter-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I set up the formula for calculating the percentage of loyal customers? - Joyn<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joyn.eu\/en\/how-do-i-set-up-the-formula-for-calculating-the-percentage-of-loyal-customers-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I set up the formula for calculating the percentage of loyal customers? - Joyn\" \/>\n<meta property=\"og:description\" content=\"To set up your loyal customer formula, complete the steps below: Go to the Joyn merchant portal (business.joyn.eu) and log in. 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