{"id":94212,"date":"2023-08-18T08:59:55","date_gmt":"2023-08-18T08:59:55","guid":{"rendered":"https:\/\/joyn.eu\/what-personal-information-is-stored-in-the-joyn-app-2\/"},"modified":"2023-08-18T08:59:55","modified_gmt":"2023-08-18T08:59:55","slug":"what-personal-information-is-stored-in-the-joyn-app-2","status":"publish","type":"post","link":"https:\/\/joyn.eu\/en\/what-personal-information-is-stored-in-the-joyn-app-2\/","title":{"rendered":"What personal information is stored in the Joyn app?"},"content":{"rendered":"<p>As a merchant, you have access to certain data of your customer. Note that you can only consult the personal data if the fields have been completed by your customer. Your customer can therefore choose which personal data he wants to share with you and Joyn.<\/p>\n<p>You also have access to your customer\u2019s transactional data. In your merchant portal, you will find \u2018Customer data\u2019 under the \u2018Customers\u2019 tab. Here you can find various statistics: the number of rewards redeemed, the number of points saved, visits, etc.<\/p>\n<p><strong>TIP:<\/strong> If you can see a dash underneath the name of your customer, it means he has not completed his registration yet. Encourage him\/her to complete the registration. Click <a href=\"http:\/\/helpcenter.joyn.eu\/en\/knowledge\/what-are-the-benefits-for-customers-who-register-their-card-or-install-the-app\" target=\"_blank\" rel=\"noopener\">here<\/a> to discover the benefits of a completed registration.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a merchant, you have access to certain data of your customer. Note that you can only consult the personal data if the fields have been completed by your customer. Your customer can therefore choose which personal data he wants to share with you and Joyn. You also have access to your customer\u2019s transactional data. [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1646,1604],"tags":[],"class_list":["post-94212","post","type-post","status-publish","format-standard","hentry","category-about-joyn-mh","category-merchant-helpcenter-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What personal information is stored in the Joyn app? - Joyn<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joyn.eu\/en\/what-personal-information-is-stored-in-the-joyn-app-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What personal information is stored in the Joyn app? - Joyn\" \/>\n<meta property=\"og:description\" content=\"As a merchant, you have access to certain data of your customer. 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