{"id":46557,"date":"2021-09-01T10:26:34","date_gmt":"2021-09-01T10:26:34","guid":{"rendered":"https:\/\/joyn.eu\/puis-je-modifier-ladresse-e-mail-de-mon-compte\/"},"modified":"2023-03-01T12:57:37","modified_gmt":"2023-03-01T12:57:37","slug":"can-i-change-the-email-address-of-my-account","status":"publish","type":"post","link":"https:\/\/joyn.eu\/en\/can-i-change-the-email-address-of-my-account\/","title":{"rendered":"Can I change the email address of my account?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"46557\" class=\"elementor elementor-46557 elementor-41037\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca00962 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca00962\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb8febe\" data-id=\"eb8febe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5d6d90 elementor-widget elementor-widget-text-editor\" data-id=\"a5d6d90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can change the e-mail address yourself if you are using the Joyn user app:<\/p><ul><li>Open the user app and log in with your user credentials<\/li><li>Press \u2018profile\u2019 on the bottom right<\/li><li>Select \u2018account &amp; profile\u2019 on top of the screen<\/li><li>Select \u2018change e-mail address\u2019<\/li><li>Enter the new e-mail address and continue. This e-mail can\u2019t be an e-mail address that is linked to an existing Joyn account.<\/li><li>Press \u2018open e-mail app\u2019 (this can be gmail, outlook,\u2026) and it should open with the account linked to the newly entered e-mail address.<\/li><li>Joyn automatically sends an e-mail. Open the e-mail and press \u2018verify e-mail address\u2019<\/li><li>Enter your existing Joyn password<\/li><li>The app logs out automatically \u2013 open the app again and enter your new e-mail address (if not shown automatically) and your current password to log in<\/li><li>A success message is shown<\/li><\/ul><p>Enjoy your Joyn app!<\/p><p>\u00a0<\/p><p>Unfortunately, you cannot change your email address yourself in the online user portal . To adjust it, we recommend sending an e-mail to\u00a0<a href=\"mailto:hello@joyn.eu\">hello@joyn.eu<\/a>.<br \/>Please state in your message which email address you have used for Joyn so far and which address you would like to use in the future. We will then arrange it for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>You can change the e-mail address yourself if you are using the Joyn user app: Open the user app and log in with your user credentials Press \u2018profile\u2019 on the bottom right Select \u2018account &amp; profile\u2019 on top of the screen Select \u2018change e-mail address\u2019 Enter the new e-mail address and continue. This e-mail can\u2019t [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[273,267,307,289],"tags":[],"class_list":["post-46557","post","type-post","status-publish","format-standard","hentry","category-centre-daide-en","category-helpcenter-en","category-mijn-joyn-account-en","category-mon-compte-joyn-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can I change the email address of my account? - Joyn<\/title>\n<meta name=\"description\" content=\"You cannot change your email address yourself. To adjust it, we recommend sending an e-mail to hello@joyn.eu. 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