{"id":45645,"date":"2021-10-14T13:09:48","date_gmt":"2021-10-14T13:09:48","guid":{"rendered":"https:\/\/joyn.eu\/?page_id=45645"},"modified":"2023-06-15T15:02:25","modified_gmt":"2023-06-15T15:02:25","slug":"helpcenter-2","status":"publish","type":"page","link":"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/","title":{"rendered":"Helpcenter"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45645\" class=\"elementor elementor-45645\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b0ef1f elementor-section-full_width elementor-section-height-min-height elementor-section-items-stretch elementor-section-height-default\" data-id=\"1b0ef1f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cca36e1\" data-id=\"cca36e1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9400bc9 elementor-widget elementor-widget-heading\" data-id=\"9400bc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How can we help you?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3698e4d elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3698e4d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17a4060\" data-id=\"17a4060\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d68d44a elementor-widget elementor-widget-text-editor\" data-id=\"d68d44a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>[wpdreams_ajaxsearchlite]<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8c3a05 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8c3a05\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-42c5d7a\" data-id=\"42c5d7a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c3d39a elementor-widget elementor-widget-heading\" data-id=\"9c3d39a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">About Joyn<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60f202a elementor-widget elementor-widget-text-editor\" data-id=\"60f202a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-is-joyn\/\">What is Joyn?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/who-is-behind-joyn\/\">Who is behind Joyn?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-do-i-need-to-use-joyn\/\">What do I need to use Joyn?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d61a130 elementor-widget elementor-widget-heading\" data-id=\"d61a130\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/about-joyn\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-69596a4\" data-id=\"69596a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5df1b6 elementor-widget elementor-widget-heading\" data-id=\"c5df1b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Security and privacy<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-470f91d elementor-widget elementor-widget-text-editor\" data-id=\"470f91d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/is-joyn-safe\/\">Is Joyn safe?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/is-joyn-gdpr-compliant\/\">Is Joyn GDPR compliant?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/i-lost-my-joyn-card-now-what-do-i-do\/\">I lost my Joyn card, now what do I do?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d47171 elementor-widget elementor-widget-heading\" data-id=\"3d47171\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/security-and-privacy\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4793d46\" data-id=\"4793d46\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30706c0 elementor-widget elementor-widget-heading\" data-id=\"30706c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Joyn-app<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5576c44 elementor-widget elementor-widget-text-editor\" data-id=\"5576c44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-is-the-joyn-app\/\">What is the Joyn app?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/how-do-i-download-and-install-the-joyn-app-on-my-iphone\/\">How do I download and install the Joyn app on my iPhone?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/how-do-i-download-the-joyn-app-on-my-android-smartphone\/\">How do I download the Joyn app on my Android smartphone?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1951e6 elementor-widget elementor-widget-heading\" data-id=\"d1951e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/consument\/helpcenter\/joyn-app\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d550aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d550aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1f7c73e\" data-id=\"1f7c73e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc9d3b3 elementor-widget elementor-widget-heading\" data-id=\"fc9d3b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Joyn card<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-102b6de elementor-widget elementor-widget-text-editor\" data-id=\"102b6de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-is-a-joyn-card\/\">What is a Joyn card?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/where-can-i-get-a-joyn-card\/\">Where can I get a Joyn card?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-if-my-merchant-doesnt-have-joyn-cards-available\/\">What if my merchant doesn\u2019t have Joyn cards available?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6f9733 elementor-widget elementor-widget-heading\" data-id=\"d6f9733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/joyn-card\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-011a4bd\" data-id=\"011a4bd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aeec317 elementor-widget elementor-widget-heading\" data-id=\"aeec317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">My Joyn-account<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c94d02c elementor-widget elementor-widget-text-editor\" data-id=\"c94d02c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-is-a-joyn-account\/\">What is a Joyn account?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/how-do-i-create-a-joyn-account\/\">How do I create a Joyn account?<\/a><\/li><li><a href=\"https:\/\/joyn.eu\/en\/can-i-change-the-email-address-of-my-account\/\">Can I change the e-mail address of my account?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/i-havent-received-a-registration-or-activation-email-why-not\/\">I haven\u2019t received a registration or activation email. Why not?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-232df16 elementor-widget elementor-widget-heading\" data-id=\"232df16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/my-joyn-account\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-51d7846\" data-id=\"51d7846\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-718d2fd elementor-widget elementor-widget-heading\" data-id=\"718d2fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">My Joyn points<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e249c9 elementor-widget elementor-widget-text-editor\" data-id=\"6e249c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-are-joyn-points\/\">What are Joyn Points?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/can-i-view-my-jo\u2026via-the-computer\/\">Can I view my Joyn points via the computer?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/where-can-i-see-\u2026-in-the-joyn-app\/\">Where can I see my points in the Joyn app?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de00929 elementor-widget elementor-widget-heading\" data-id=\"de00929\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/consumer\/helpcenter\/my-joyn-points\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5037030 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5037030\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d49fdc7\" data-id=\"d49fdc7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3103c4 elementor-widget elementor-widget-heading\" data-id=\"a3103c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Coupons<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9bc2d7 elementor-widget elementor-widget-text-editor\" data-id=\"c9bc2d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-is-a-coupon\/\">What is a coupon?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/ive-received-an-\u2026how-can-i-use-it\/\">I\u2019ve received an email with a coupon. How can I use it?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/how-do-i-redeem-a-coupon\/\">How do I redeem a coupon?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2117438 elementor-widget elementor-widget-heading\" data-id=\"2117438\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/coupons\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-864463d\" data-id=\"864463d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b340a2 elementor-widget elementor-widget-heading\" data-id=\"5b340a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Rewards<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6feef56 elementor-widget elementor-widget-text-editor\" data-id=\"6feef56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-is-a-reward\/\">What is a reward?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/how-do-i-redeem-a-reward\/\">How do I redeem a reward?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/where-can-i-find-an-overview-of-all-the-rewards-offered-by-a-merchant\/\">Where can I find an overview of all the rewards offered by a merchant?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38e9218 elementor-widget elementor-widget-heading\" data-id=\"38e9218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/rewards\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0f07e47\" data-id=\"0f07e47\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94baf7e elementor-widget elementor-widget-heading\" data-id=\"94baf7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Mobile payments with Joyn<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a48e8e7 elementor-widget elementor-widget-text-editor\" data-id=\"a48e8e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/pay-with-edenred\/\">Pay with Edenred<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/pay-with-monizze\/\">Pay with Monizze<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/pay-with-payconiq\/\">Pay with Payconiq by Bancontact<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9db68c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9db68c8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d4cff79\" data-id=\"d4cff79\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c6ca8a elementor-widget elementor-widget-heading\" data-id=\"1c6ca8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Save points with KBC\/CBC Mobile<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67ef295 elementor-widget elementor-widget-text-editor\" data-id=\"67ef295\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/what-is-kbc-cbc-kbc-brussels-mobile\/\">What is KBC\/CBC\/KBC Brussels Mobile?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/how-do-i-link-my-existing-joyn-account-to-kbc-cbc-kbc-brussels-mobile\/\">How do I link my existing Joyn account to KBC\/CBC\/KBC Brussels Mobile?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/can-i-link-a-phy\u2026-brussels-mobile\/\">Can I link a physical card to the Joyn account that I created via KBC\/CBC\/KBC Brussels Mobile?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d22a27 elementor-widget elementor-widget-heading\" data-id=\"7d22a27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/save-points-with-kbc-cbc-mobile\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-eed6372\" data-id=\"eed6372\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c51f1c elementor-widget elementor-widget-heading\" data-id=\"6c51f1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Device-related questions\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5823b7b elementor-widget elementor-widget-text-editor\" data-id=\"5823b7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/why-does-my-joyn-app-no-longer-work-on-my-huawei-smartphone\/\">Why does my Joyn App no longer work on my Huawei smartphone?<\/a><\/li><li><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/why-does-my-joyn-app-no-longer-work-on-my-huawei-smartphone\/\">Are there devices on which the Joyn app does not work?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d060ac8 elementor-widget elementor-widget-heading\" data-id=\"d060ac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/joyndev.kinsta.cloud\/en\/device-related-questions\/\">All articles &gt;<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fa88e59\" data-id=\"fa88e59\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd79263 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd79263\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-40e58d6\" data-id=\"40e58d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5ec703 elementor-widget elementor-widget-heading\" data-id=\"a5ec703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Didn't find what you were looking for?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44c57bb elementor-widget elementor-widget-heading\" data-id=\"44c57bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fill in the contact form and we will get back to you as soon as possible<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d16c1d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"8d16c1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/odoo.joyn.eu\/fr_BE\/contact-us-en-u\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How can we help you? [wpdreams_ajaxsearchlite] About Joyn What is Joyn? Who is behind Joyn? What do I need to use Joyn? All articles &gt; Security and privacy Is Joyn safe? Is Joyn GDPR compliant? I lost my Joyn card, now what do I do? All articles &gt; Joyn-app What is the Joyn app? How [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":72709,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-45645","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Helpcenter - Joyn<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpcenter - Joyn\" \/>\n<meta property=\"og:description\" content=\"How can we help you? [wpdreams_ajaxsearchlite] About Joyn What is Joyn? Who is behind Joyn? What do I need to use Joyn? All articles &gt; Security and privacy Is Joyn safe? Is Joyn GDPR compliant? I lost my Joyn card, now what do I do? All articles &gt; Joyn-app What is the Joyn app? How [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Joyn\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-15T15:02:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/joyn.eu\/wp-content\/uploads\/2020\/09\/Bakker-2000-x-550.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"550\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/consument-old\\\/helpcenter-2\\\/\",\"url\":\"https:\\\/\\\/joyn.eu\\\/en\\\/consument-old\\\/helpcenter-2\\\/\",\"name\":\"Helpcenter - Joyn\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/#website\"},\"datePublished\":\"2021-10-14T13:09:48+00:00\",\"dateModified\":\"2023-06-15T15:02:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/consument-old\\\/helpcenter-2\\\/#breadcrumb\"},\"inLanguage\":\"en-euro\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/joyn.eu\\\/en\\\/consument-old\\\/helpcenter-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/consument-old\\\/helpcenter-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/joyn.eu\\\/en\\\/home-merchant-new-en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"consument EN\",\"item\":\"https:\\\/\\\/joyn.eu\\\/en\\\/consument-old\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Helpcenter\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/joyn.eu\\\/en\\\/\",\"name\":\"Joyn\",\"description\":\"Cre\u00eber een (h)echte band met je klanten met het gebruiksvriendelijke loyaltyprogramma van Joyn\",\"publisher\":{\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/joyn.eu\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-euro\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/#organization\",\"name\":\"Joyn\",\"url\":\"https:\\\/\\\/joyn.eu\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-euro\",\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/joyn.eu\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/Blue-green-h40.png\",\"contentUrl\":\"https:\\\/\\\/joyn.eu\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/Blue-green-h40.png\",\"width\":83,\"height\":40,\"caption\":\"Joyn\"},\"image\":{\"@id\":\"https:\\\/\\\/joyn.eu\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Helpcenter - Joyn","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/","og_locale":"en_US","og_type":"article","og_title":"Helpcenter - Joyn","og_description":"How can we help you? [wpdreams_ajaxsearchlite] About Joyn What is Joyn? Who is behind Joyn? What do I need to use Joyn? All articles &gt; Security and privacy Is Joyn safe? Is Joyn GDPR compliant? I lost my Joyn card, now what do I do? All articles &gt; Joyn-app What is the Joyn app? How [&hellip;]","og_url":"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/","og_site_name":"Joyn","article_modified_time":"2023-06-15T15:02:25+00:00","og_image":[{"width":2000,"height":550,"url":"https:\/\/joyn.eu\/wp-content\/uploads\/2020\/09\/Bakker-2000-x-550.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/","url":"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/","name":"Helpcenter - Joyn","isPartOf":{"@id":"https:\/\/joyn.eu\/en\/#website"},"datePublished":"2021-10-14T13:09:48+00:00","dateModified":"2023-06-15T15:02:25+00:00","breadcrumb":{"@id":"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/#breadcrumb"},"inLanguage":"en-euro","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/joyn.eu\/en\/consument-old\/helpcenter-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/joyn.eu\/en\/home-merchant-new-en\/"},{"@type":"ListItem","position":2,"name":"consument EN","item":"https:\/\/joyn.eu\/en\/consument-old\/"},{"@type":"ListItem","position":3,"name":"Helpcenter"}]},{"@type":"WebSite","@id":"https:\/\/joyn.eu\/en\/#website","url":"https:\/\/joyn.eu\/en\/","name":"Joyn","description":"Cre\u00eber een (h)echte band met je klanten met het gebruiksvriendelijke loyaltyprogramma van Joyn","publisher":{"@id":"https:\/\/joyn.eu\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joyn.eu\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-euro"},{"@type":"Organization","@id":"https:\/\/joyn.eu\/en\/#organization","name":"Joyn","url":"https:\/\/joyn.eu\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-euro","@id":"https:\/\/joyn.eu\/en\/#\/schema\/logo\/image\/","url":"https:\/\/joyn.eu\/wp-content\/uploads\/2021\/02\/Blue-green-h40.png","contentUrl":"https:\/\/joyn.eu\/wp-content\/uploads\/2021\/02\/Blue-green-h40.png","width":83,"height":40,"caption":"Joyn"},"image":{"@id":"https:\/\/joyn.eu\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/pages\/45645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/comments?post=45645"}],"version-history":[{"count":101,"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/pages\/45645\/revisions"}],"predecessor-version":[{"id":82629,"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/pages\/45645\/revisions\/82629"}],"up":[{"embeddable":true,"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/pages\/72709"}],"wp:attachment":[{"href":"https:\/\/joyn.eu\/en\/wp-json\/wp\/v2\/media?parent=45645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}